Privacy Policy

1. Scope

This Privacy Policy applies to www.yeslon.com, operated by FEXLINK Technology (Shenzhen) Co., Ltd. ("we", "us" or "our"), including its Simplified Chinese, Traditional Chinese and English versions.

We process your personal information in accordance with the Personal Information Protection Law of the People's Republic of China and other applicable laws and regulations. This policy applies only to this website and not to other websites or third-party services reached through links on this site.

2. Information We Collect

We only collect information necessary for clear and legitimate purposes, mainly including:

• Information you submit voluntarily: when you submit an inquiry through the Contact form, we collect the name, company name, phone number, email address, inquiry type (product / solution / technical support / partnership) and message you provide.
• Technical information at submission: to secure the form and enable follow-up, the system records the submission time, source page, source URL, referrer and browser User-Agent.
• This website uses Baidu Tongji for visit and referral statistics, which may set cookies or read device and visit-related information.

3. How We Use Information

The information we collect is used for the following purposes:

• To respond to and follow up on your product, solution, technical support or partnership inquiries;
• To arrange for a technical consultant to contact you with product selection, system architecture and implementation advice;
• To perform form-security checks and lead grading to improve response efficiency;
• To conduct internal statistics and analysis so as to improve our products and services.

4. Sharing and Third Parties

Form forwarding: our Contact form transmits the content you submit to our designated mailbox through the third-party form-forwarding service FormSubmit.co, which processes the information solely as a data-transmission channel.

Internal notification: where enabled, a successful submission may trigger a notification to relevant colleagues through an internal WeCom (Enterprise WeChat) group bot.

We do not sell your personal information. We will not disclose your personal information to unrelated third parties except as required by laws and regulations, as lawfully requested by judicial or administrative authorities, or with your authorisation.

5. Cookies and Analytics

This website uses Baidu Tongji to understand visits in order to improve the site experience. That service may use cookies or similar technologies.

You can manage or refuse cookies at any time through your browser settings. Refusing some cookies does not affect the main browsing functions of the site.

6. Data Security

We adopt reasonable and necessary technical and organisational measures to protect the information you submit against unauthorised access, disclosure, alteration or loss. Please note that no method of data transmission over the internet is absolutely secure.

7. Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. After the retention period, we will delete or anonymise it, unless otherwise required by laws and regulations.

8. Your Rights

You have the right to request access to, correction of, or deletion of the personal information you submitted to us, and to withdraw your prior consent. To exercise these rights, please contact us using the details below and we will handle your request within a reasonable period.

9. Minors

This website is intended for businesses and professionals, not for minors. We do not knowingly collect personal information from minors. If you are a minor, please use this site under the guidance of a guardian.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. The revised version will be published on this page and the "Last updated" date at the top will be changed accordingly. We encourage you to review it periodically.